Innovation & Technology.
As a continuously evolving organisation we strive to innovate our operations at all opportunities to ensure that we can add value to our teams, processes and ultimately to our customers.
In order to provide real time information to those who require it we have created and regularly provide dedicated customer portals.
These portals provide large, multi-trust and multi-location customers with 24/7 access to their specific contract information, including invoices, schedules, rebate statements where applicable, risk assessments, minutes of meetings and any other relevant documents. It also helps customers to better manage their supply chain.
Cloud based solutions.
As part of our ongoing innovation, we have moved from a server-based IT solution to cloud, therefore removing the need for 100 physical servers. This not only improves our environmental impact but ensures a more secure structure for our teams and customers.
Plant, machinery and products.
In 2020-21 we upgraded our fleet of eight tractors to New Holland T5 vehicles with their proprietary ECOblue and precision fuel management systems. These workhorses provide a reduction in emissions from our operations whilst being able to operate more efficiently at lower power use. We also benefit from quieter engines which has had a positive impact on customers.
We have accelerated our move to electric-based hand tools which has seen us purchase Stihl battery-operated hedge trimmers and grass cutters reducing emissions, noise and significantly reducing the risk created by hand arm vibration for our operatives.
All of our 70+ vehicles are fitted with Navman trackers.
Aside from security, these trackers provide us with rich information on our driving statistics and more importantly our travelling efficiencies. We utilise the outputs of the tracker reports to better assess our route planning, driver behaviour and it has enabled us to group customers in regional hubs thus ensuring reduced mileage and fuel consumption without impacting our customers.
We have also engaged with our supply chain to assess the viability of us purchasing improved carbon-capture mixtures of grass seeds and wildflower seeds to use on our customer sites.